I have been using CCC for 20 years, in the beginning they were a great company but as they became bigger and bigger that's when things changed for the worse. This company knows and acts like they have a monopoly of a business.
Every employee I have been in contact with, treats you like if you do not like it to bad. Unfortunately they do have the power because their estimating software is the most commonly used.
All I know is if I treated my customers that way I would be out of business. Absolutely I would not recommend this company if you have another choice, if not you will be just another hostage like me.
Review about: Ccc Information Services Customer Care.
Reason of review: Poor customer service.
I didn't like: Poor customer service, Not fair in pricing.